Terms and Conditions
Term. Service Provider will provide the above Services every two months, at a date and time to be mutually agreed upon between Service Provider and Customer, until this Agreement is terminated. Either Party may terminate this Agreement by notifying the other Party prior to the next scheduled Service.
Services. The terms of the Services such as target pest, frequency of service, and price are subject to change and will be negotiated as needed. Service Provider may rotate the serviced area between the interior, the exterior, and underneath the building as it deems necessary.
Retreatment. If any Covered Pest reoccurs within 30 days after Service, Service Provider will retreat the affected areas at no charge a maximum of three times per two-month period.
Covered Pests include:
-
Ants, Crickets, Centipedes, Earwigs, Fire Ants, Fleas, Ladybugs, Millipedes, Pill Bugs, Roaches, Rodents, Silverfish, Spiders, Stinging Insects, and Ticks.
Payment. Payment is due upon completion of each Service and may be made either by credit card, cash, or by check made payable to Empirical Pest Control, LLC.
Limitation of Liability.
-
I understand that Empirical Pest Control, LLC will not be held responsible for bites or damage to a person caused by spiders or any other insect or pest.
-
I understand that Empirical Pest Control, LLC’s liability under this contract is limited to retreatment and refund of my last monthly pest control payment.
-
I understand that Empirical Pest Control, LLC is not responsible for any damage, including to structures or their contents, caused by wood-destroying organisms or other pests.
I agree that under this contract, Empirical Pest Control, LLC is not responsible for the repair of any damages caused by pests to be treated under this contract. I also agree to allow Empirical Pest Control, LLC access to the premises for the purpose contemplated by this contract and to take all necessary steps to correct conditions which are conducive to the breeding and harborage of pests covered by this contract to ensure effective results. I acknowledge receipt of a signed copy of this contract.
BUYER’S RIGHT TO CANCEL: If this agreement was solicited at your residence and you do not want the goods or services, you may cancel this agreement by mailing a notice to the seller. The notice must say that you do not want the goods or services and must be mailed before 12 o’clock midnight (12:00) of the third business day after you sign this agreement. The notice must be mailed to: Empirical Pest Control, 601 S Douglas Ave. Rockwood, TN 37854
Privacy Policy
Effective Date: July 1st, 2025
Empirical Pest Control (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information. By using our website or services, you agree to this policy.
1. Information We Collect
We may collect the following information:
-
Contact Info: Name, phone number, email, and address
-
Service Details: Appointment history, pest issues, property info
-
Payment Info: Billing details (processed securely)
-
Website Data: IP address, browser type, pages visited (via cookies)
2. How We Use Your Information
We use your information to:
-
Schedule and provide pest control services
-
Communicate with you about appointments or service updates
-
Process payments
-
Improve our website and services
-
Send promotional emails (only if you opt in)
3. Sharing Your Information
We do not sell your personal information. We may share your info with trusted providers for things like:
-
Payment processing
-
Website hosting
-
Legal compliance
4. Your Privacy Rights (Tennessee Residents)
Under the Tennessee Information Protection Act (TIPA), you may have the right to:
-
Access the personal data we collect
-
Request corrections or deletion
-
Opt out of targeted ads, profiling, or data sales
-
Request a copy of your data in a portable format
To make a request, email us at bay@empiricalpestcontrol.com . We’ll respond within 45 days. If you disagree with our response, you have the right to appeal.
5. Cookies & Tracking
We use cookies to improve your experience. You can disable cookies in your browser settings.
6. Data Security
We use reasonable safeguards to protect your personal data. However, no system is 100% secure.
7. Children’s Privacy
We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this policy as laws change. The latest version will always be posted here.
9. Contact Us
If you have questions or want to exercise your privacy rights, contact:
Empirical Pest Control
bay@empiricalpestcontrol.com
865-418-6525